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Information
We Collect
When
you visit our web site, some information such as your internet
address, Internet Service Provider, operating system, the site from
which you linked, and the time and date of your visit and purchases
may be collected automatically as part of the software operation of
the site. This information is not linked to personally identifiable
information. We use this information to compile aggregate statistics
about the total number of daily visitors to our site, the pages most
frequently visited, and how long people stay at each page. This
allows us to understand our customers' needs and to develop products
and services to serve those needs. We also may collect
personal information, which you provide us when you subscribe to our
products, renew a subscription, register for a conference or contact
us through our Support or Contact US pages. This personal
information includes your name, phone number, postal address, credit
card information, ship to addresses, email address, and other
information you choose to provide at various times.
The personal
information we collect online is used to process your requests, to
provide you the highest quality service, to notify you about
products we think will be of interest, and to understand your needs
so that we can serve you better.
If you prefer not
to receive promotional information from us, we make it easy for you
to let us know. You can contact us at any time by email, postal mail
or phone to decline promotional material. You may also use our Contact
Us page to send such a request. You may send a written request
to Marketing Department, Crittenden Publishing, Inc., PO Box 1150,
Novato, CA 94948, or call (800) 421-3483.
Security
Crittenden has put
into place security measures to protect personal information you
have provided to us online from loss, misuse or alteration while it
is under our control. We protect your information through a
combination of technical, contractual, administrative and physical
measures.
Your
information is restricted and only those Crittenden employees who
need this information are granted access. The only instances
that would require us to disclose customer information (name
address, telephone number, e-mail address etc.) is under legal
subpoena, to verify billing information with the Customer’s
financial institution or credit card fraud detection.
Crittenden regularly reviews its web security and privacy practices
to protect your information. Employees are kept up-to-date on these
security and privacy policies.
Crittenden
may supply the names and address of customers who have registered
for a conference to other conference attendees or exhibitors.
We make this information available to facilitate networking among
conference participants.
Links
to Other Sites
Links from our site
are provided for your convenience. Crittenden is not responsible for
the content of these web sites or their privacy practices. A link
from our web site to another web site does not indicate our
endorsement of its services or policies and we encourage you to
learn about their practices before providing them with information.
Updating
or Correcting Your Personal Information
You may update or
correct your account information at any time by emailing us at market@crittendenonline.com,
sending a written request to Marketing Department, Crittenden
Publishing, Inc., P.O. Box 1150, Novato, CA 94948, or calling (800)
421-3483.
Changes
to our Privacy Policy
Crittenden
reserves the right to change its privacy policy at any time.
In the event that we make a material change to our policy we will
post a notice of the change on this page.
Effective
date
The
effective date of this policy is August 1, 2004.
Questions
or Concerns
If you have any
questions or concerns about how your personal information is used,
please email us at market@crittendenonline.com
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